The level of penetration of broadband internet in the United States cannot be compared to the countries that make up the Organization for Economic Cooperation and Development (OECD). Be that as it may, the U.S market has experienced renewed vigor in the deployment of mobile networks that work on broadband, fiber optics, technology and HFC upgrades. Investment of fiber optics is primarily being done by a notable population of small players and other municipalities. This is in contrary to the expectation of many that Verizon and AT & T would take up the role of initiating the roll out of broadband networks. Be that as it may, various internet service providers have taken it upon themselves to improve the speed of the internet service that they provide to their clients so as retain a larger market share and customer loyalty. The speed of the internet service being offered by various providers has therefore increased in the recent past, according to the data that was released by Speed test.
The speed of mobile internet was also said to have increased even though the increase was lower than the anticipated level. The download speed from mobile devices was 19.61 Mbps which represented an increase of 33% while the upload speed was 7.94 Mbps representing an increase of 7.4%.
The same research company, Speed Test, also gave a ranking to the internet service providers in terms of upload and download speed. It is necessary to note that the higher the download and upload speed, the better the services made available to all the customers. A customer is the final winner even after the market wars being experienced amongst internet service providers.
The internet is such a powerful and effective tool that it is almost impossible to survive without it. Internet service providers in the United States have realized this and they are competing to outdo each other as far as market share is concerned.
In the recent past, we have seen the entry of Netflix in the area of providing internet to various organizations and individuals as well. This was received with mixed reactions, but once Netflix paid the required subscription so as to be allowed to transact the internet business, a majority of the customers have suffered slow internet speeds. It was during the same period that companies such as Comcast and Verizon declined to upgrade their internet connections citing unfair competition.
A majority of the Internet Service Providers did not deliver on the promised speeds to their clients.
No wonder it was said that a company is obliged to deliver on any promise it makes to its client.
ISPs that promise paradise and deliver hell to their clients should be made to face disciplinary action to make sure that provision of internet service is done by companies in a fair manner.
In the ideal world, the congestion of customers fighting for fast internet is almost a nightmare. Customers should have speedy internet regardless of the company they visit, since the broadband is the same. However, no one lives in an ideal world. We live in a world where competition is real and we have to appreciate that companies have to compete for their clients. You do not expect an internet service provider to cede the market share to the competitor.
Internet service providers are known to make huge profits owing to the enormous amounts they charge per month. This has reduced in the recent past due to the entry of new companies as well as the entry fiber optic cable. The fiber optic network has made it easier to access internet. Be that as it may, there is no internet service provider that can sign a commercially unfeasible contract.